Updated on: 6/11/2021
QSI’s mission is to improve human health through Next-Generation Protein Sequencing™ and single-molecule multiomics analysis. As a leading developer, manufacturer, and marketer of life science tools and integrated systems for analysis of multiomic information, we aim to serve businesses and individual customers in research, clinical, and applied markets.
Protecting the privacy of personal information is a hallmark of QSI’s business philosophy. Personal information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, including names, addresses, emails and genomic information. This Privacy Policy describes how QSI may use, maintain, protect or transfer certain types of personal information. Our Privacy Policy also describes the controls we provide to you to manage the use of your personal information.
We understand our legal and ethical responsibilities to protect personal information. Consistent with our commitment to transparency, this Privacy Policy is meant to help you understand the types of information we collect and to describe how we use, maintain, protect, and disclose any personal information that we collect from you.
We are committed to responsible stewardship and ethical use of personal information, and to our accountability to you; one way that we demonstrate this is through this Privacy Policy.
By accessing our website, or by transmitting information to us by email or other electronic means, you accept our policies, procedures, and practices described in this Privacy Policy. If you do not agree with our policies, procedures, and practices as described, you can choose not to access our website or not to transmit Personal Information to us.
This Privacy Policy is issued on behalf of Quantum-Si Incorporated, and its subsidiaries globally, so when we say “QSI”, “we”, “us” or “our” in this Privacy Policy, we are referring to the relevant subsidiary of QSI that is responsible for handling personal information.
Privacy Quick Links
What Information Do We Collect?
We collect several types of personal information from and about users of our website, including:
- Contact Information
- Computer, Device, and Browsing Information
Some of this personal information is collected through voluntary submissions of information, and some of it is collected or received in the course of us providing website content. The types of personal information we collect are defined in greater detail below:
Computer, Device, and Browsing Information
As you interact with this website, we may use automatic data collection technologies to collect certain information about your computer or device, as well as your browsing actions and usage patterns. This data may include:
- Details of your visits to our website, which could include:
- the content that you access and use on the website;
- the external sites that referred you to our website; and
- the external sites that you visit by clicking on a link on quantum-si.com.
- Information about your computer or device and internet connection, which could include:
- your IP address or other device ID;
- your operating system;
- location information;
- the date and time of your visit to the website; and
- your browser or device type.
The computer, device, and browsing information we collect can help us learn how visitors use our website, which supports our understanding of the kind of content visitors prefer and informs improvements to the site. It also helps us to deliver better and more personalized features to you, by allowing us to recognize you when you return to our website, by storing information about your preferences.. It also allows us to target our advertising, estimate our audience size and usage patterns, and monitor the success of our marketing activities.
The technologies we use for this automatic data collection may include cookies. You can control cookies by adjusting your cookies settings as described in our Cookie Policy. Blocking cookies may reduce the functionality of a website or prevent access, depending on the browser options selected.
Information about Minors
If you are under 18, do not register on our website or provide any information about yourself to us. If we become aware that we have inadvertently collected personal information from children under the age of 18, without parental consent, we will take the necessary steps to delete it as soon as possible in compliance with applicable laws.
Aggregated Information
We may aggregate information we collect or receive about customers and users of the website for quality, regulatory, and internal business purposes to improve our products and website. Information that is aggregated is summary-level and cannot reasonably permit someone to identify individuals. QSI may also use aggregated information to publish findings.
How Do We Use Personal Information?
QSI uses personal information that we collect or that you provide to us as described in the table below. Please note that this table also explains the legal basis for processing personal information and in what circumstances it will be shared with a third party (if at all).
| Purpose for processing | Legal basis for processing | Third party organizations with which it is shared |
|---|---|---|
| To respond to your inquiries or fulfill your requests (e.g., send you documents or information you request), and otherwise administer our relationship with you. | To meet the requirements of a contract, to comply with our legal obligations, and/or because we have a legitimate interest in responding to requests for information about our products. | None. |
| To communicate with you about content and product offerings, newsletters, webinars, seminars, and event invitations which are relevant to your interests and in line with your preferences. | Where required by law, to seek explicit consent prior to sending individuals the information and to manage individual preferences. | With your consent, co-sponsors of events, webinars, seminars. |
| To provide inquirers with support via email or by telephone, including recording conversations for monitoring, training and quality purposes. | To fulfill contractual obligations, including taking action before entering into a contract. | None |
| To process and respond to complaints. | To meet a legal obligation. | None |
| To monitor and record information relating to the use of our products and services, including our website. | To meet a legitimate interest in order to improve our products and services and our website for individuals. | Web service providers and cookie providers. |
| To remarket, target, and retarget content to you about our products and services. | To meet a legitimate interest in order to improve our products and services and our website for individuals, and to improve the targeting of our advertising, such as by showing advertisements on third-party websites to users who have previously visited our website. | Google AdWords Remarketing, LinkedIn Website Retargeting, Twitter, Facebook Website Retargeting, Adobe Analytics. Learn how to control this in our Cookie Policy |
| To conduct human resource administration to include assessing suitability, eligibility and/or fitness to work. | To fulfill contractual obligations, including taking action before entering into a contract. | Background check agencies. |
Sharing of Personal Information
We will not share personal information with any third parties for the purposes of marketing, unless we have express consent.
We use third-party data processors to provide elements of services for us. Contracts with our data processors restrict their access to and use of personal information.
We may also disclose personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of QSI’s assets, in which personal information held by QSI about our users and customers of products and services is among the assets transferred.
We may also disclose personal information to comply with applicable law, a valid court order, a judicial proceeding, subpoenas, warrants or in connection with any legal process.
We strive to provide you with choices about the information you provide to us, including the following:
Tracking Technologies and “Do Not Track”
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies some parts of our website may not be accessible or may not function properly. You can learn more about this by reading our Cookie Policy.
Google Analytics
QSI works with Google Analytics to better understand our audience and users, to improve our marketing campaigns, and to enhance our products and services. To opt out of being tracked by Google Analytics across all websites, you can visit http://tools.google.com/dlpage/gaoptout.
Privacy Rights for the European Economic Area, the United Kingdom, and Switzerland
If you are in the European Economic Area, the United Kingdom, or Switzerland you have certain data protection rights under the General Data Protection Regulation (GDPR); these include the following:
Your right to be informed
This Privacy Policy, together with our Cookie Policy, tells you about the ways in which we use your personal information (which is referred to as “Personal Data” in the GDPR).
Your right of access
You have the right to ask us for copies of your personal information. There are some exemptions and limitations in what we can provide in response to such requests, which means you may not always receive all the personal information we process. We will inform you if any exemption or limitation applies and what its impact is.
Your right to correction
You have the right to ask us to correct personal information you think is inaccurate. You also have the right to ask us to complete your personal information you think is incomplete.
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances. Where it is appropriate that we comply, your request will be fully actioned within 30 days. Please note that we may not always be able to remove your personal information from ongoing or completed research studies. We may also retain some account information related to purchase and service history. This enables us to provide ongoing support regarding prior purchases and services, and is also necessary for accounting, audit and compliance purposes.
Your right to restriction of processing
You have the right to ask us to restrict the processing of your personal information in certain circumstances. For example, you can request that we limit the way in which we use your “Personal Data” (as defined by the GDPR) if you are concerned about the accuracy of the data or how it is being used.
Your right to object to processing
You have the right to object to processing of your personal information in certain circumstances. Where it is appropriate that we comply with your request, we will stop processing your information for the use you have objected to.
Your right to data portability
You have the right to receive your personal information which you have provided to us. You also have the right to have us send your personal information to another organization where our lawful basis for the processing is your consent, or where the processing is necessary for the performance of an agreement and the processing is carried out by automated means.
Privacy Rights for Residents of California
California law permits California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personally identifiable information, if any, and as defined by California law for their direct marketing purposes in the prior calendar year, as well as the types of personally identifiable information disclosed to those parties. QSI does not share your personally identifiable information with third parties for their own marketing purposes without your consent.
Your right to opt-out of sale
California residents have the right to opt out of any sale of their personal information. You may enforce this right by contacting us via e-mail at [email protected]. California residents may designate authorized agents to make such requests on their behalf.
Your right to nondiscrimination
We will not discriminate against you if you exercise any of your privacy rights.
The rights available to you depend on our reasons for processing your personal information. To request access to, correct, restrict or remove any personal information that you have provided to us, you may contact us via e-mail at [email protected].
We may not accommodate a request if we believe actioning the request would violate any law or legal requirement. Information that has already been de-identified and/or aggregated, including aggregated genomic information, may not be retrievable or traced back for correction or removal from any database.
How Do We Keep Personal Information Secure?
We are committed to protecting the security of the information we collect, and we take reasonable physical, technical, and administrative safeguards such as data anonymization and encryption to help protect personal information from unauthorized or inappropriate access or use. It is your responsibility to protect the confidentiality of your passwords, account information, and any other access features associated with your access or use of the website.
Retention of Collected Information
We may retain collected information even after you remove it from the website to comply with applicable law, to resolve disputes, to enforce any rights in connection with the website, our services, or our products, and to use as provided in this Privacy Policy or an applicable contract between us and you or your organization. How long we retain specific personal information varies depending on the purpose for its use and we may delete or retain your personal information in accordance with applicable law.
Links, Third-Party Applications, and Software
Where we provide links to websites of other organizations or give you access to applications, software, or products provided by third parties, this Privacy Policy does not cover how that third-party processes personal information. Please understand that those third-party sites and products may have different terms of use and privacy policies. We are not responsible for the privacy practices of any third-party sites and products. We are also not responsible for the terms of use you may be required to agree to in order to use third-party sites and products.
Hotjar
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
For further details, please see the ‘About Hotjar’ section of Hotjar’s support site.
Changes to Our Privacy Policy
We reserve the right to change this Privacy Policy at any time. We will post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify registered users by email to the email address specified.. If you would like to receive this notification, you are responsible for ensuring we have an up-to-date, active and deliverable email address for you. You are also responsible for visiting this Privacy Policy from time to time to check for any changes. All changes are effective immediately when we post them, and they apply to all access to and use of the website and our products and services from that point onward. Your continued access to or use of the website, represents your acceptance of any such changes made to our Privacy Policy.
International Data Transfers
Our headquarters is in the United States. You acknowledge and consent that any information you provide or that we may collect may be used, processed, and transferred to the United States and other countries or territories in which we do business, and that those countries or territories may not offer the same level of data protection as the country where you reside.
QSI acknowledges and seeks to comply with the latest EU legal developments regarding data transfers to a non-EU country. In the event that your personal data, as referred to in this Privacy Policy, is transferred to a country outside of the European Economic Area, the United Kingdom, and Switzerland, QSI ensures that appropriate data protection safeguards are in place, including but not limited to:
- Contractual safeguards: QSI will enter into Standard Contractual Clauses as previously approved by the European Commission and/or other standard clauses that may be prescribed by the applicable data protection laws. For further details, please visit European Commission – Standard Contractual Clauses.
- Adequacy decision: QSI will only transfer your personal data to non-EU countries which have been determined as having an adequate level of data protection. For further details, please visit European Commission – Adequacy Decisions.
Please contact us for any queries related to the specific transfer mechanisms used by QSI.
Questions, Comments, or Complaints
To ask questions or comment on this Privacy Policy and our privacy practices, you may contact us via e-mail at [email protected]. Please do not include any protected health information or other sensitive information when you contact us. Note that inquiries sent through [email protected] are not encrypted or secure, unless you have an e-mail encryption service. Alternatively, you can write to us at the following address: Quantum-Si Incorporated, 530 Old Whitfield St., Guilford, CT 06437, attention: Legal Department – Website Privacy Policy. Any person with a disability that prevents or restricts them from accessing this Privacy Policy through the website may request a copy of the Privacy Policy at that email or postal address.
With respect to the processing of your personal data which falls within the scope of the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of alleged infringement. Prior to lodging a complaint, where feasible, please contact us and allow us to attempt to resolve the issue. For more information regarding the contact details of the relevant supervisory authority, please visit the European Data Protection Board website (https://edpb.europa.eu/about-edpb/board/members_en).